Welcome to Holiwell Health and Deborah Ann Ballard, MD, MPH, Integrative Medicine!
Hours of Operation: Monday through Friday 9am to 5:00 pm.
Deborah Ann Ballard, MD, Integrative Medicine (DABIM) is an integrative medicine practice that empowers people to become wholly well. We use the best of allopathic (traditional western) medicine, integrative medicine, and functional medicine to partner with each patient to meet his or her individual health care goals. We work in collaboration with the other integrative health care providers of Holiwell Health which include dietitians, life and wellness coaches, a wellness chef, an acupuncturist, a massage therapist, yoga instructor, Pilates instructor and a psychologist to address the health needs of body, mind, and soul.
Deborah Ann Ballard, MD, MPH, provides adult primary care, Integrative Medicine consults, and group classes with a focus on wellness, disease prevention, and disease reversal. Dr. Ballard is certified by The American Board of Internal Medicine and The American Board of Integrative Holistic Medicine.
Vicki Stanley is our office manager. She will answer your questions about insurance, billing, and our protocols and policies. Matthew Mattingly is our receptionist and patient care coordinator. Both Vicki and Matthew help with transfering medical records, referrals to other providers, and scheduling of tests and procedures. To reach them call 502-890-6729.
Communicating with our providers
The most efficient way to communicate non-urgent needs to our providers is through email or leaving a voice message. You can email us through this website under the Contact Us tab with general questions that do not contain personal health information. Once you are established as a patient, you will have a HIPPA compliant, privacy protected email link to our providers. Your pharmacy can request medicine refills through our electronic health record. If you have a true medical emergency, you should dial 911. If you dial our office number 502-890-6729 after hours, you will be given instructions to reach the on call provider, who will answer your call within 30 minutes. You may also leave a message at 502-939-6231.
DABIM accepts most health insurance plans, including Medicare for primary care patients. Integrative Medicine Consults with Dr. Ballard cost $250.00. These are for patients who wish to continue with their current primary care provider, but want an integrative medicine perspective regarding their health. Our practice is currently closed to new Medicaid patients. Co-pays, deductibles, and self pays are due at time of service. We expect you to understand your health insurance coverage and be prepared to pay your co-pay or deductible at time of service. We charge $25 to $40 for Attending Provider Statements for disability and leave from work forms. Patients may schedule 15 minute phone follow ups for $45.00. Other Holiwell Health providers accept direct payment and do not file health insurance claims for their services. Patients with Health Savings Accounts may use these funds to pay for the services of Holiwell Health providers if those services are ordered by a physician. We accept cash, checks, and credit cards.
Our patients are our partners. We expect you to obtain your past medical records, share information between us and your other health care providers, bring in updated medication and supplement lists to each visit, understand your insurance plan and adhere to the healing plan we set forth together. Patients should inform staff if they are using their Annual Wellness Visit. If you must miss your appointment, please call us at least 24 hours prior, otherwise you will be charged $50.00 per missed appointment. If you are not ready to embrace a wellness lifestyle, we are probably not the right primary care practice for you. We understand that it takes time to develop healthy habits and we help you set compassionate, realistic goals. While we acknowledge that not everyone can be cured, we believe everyone can become well if they are willing to care for themselves with optimal diet, physical activity, stress reduction, and love and support.
Parking for Holiwell Health is located in the rear of our building at 3945 Nanz Avenue. Please enter our lot from Nanz Avenue and follow the white arrows on the pavement. We strive to be good neighbors, so please do not park in the lot for the office building at 130 Fairfax Avenue or block any driveways. There is one additional space directly in front of our building on Nanz Avenue. Always enter our office from our parking lot.
Thank you for choosing Holiwell Health. Let the healing journey begin!